The Process Engineer is responsible for analysing, designing, optimising, and modernising business and software delivery processes to support large-scale digital transformation initiatives. Improving end-to-end software development lifecycle (SDLC) processes, integrating modern engineering practices, enabling automation, and supporting legacy systems.
Work Level: Senior
Job Type: Contract
Salary: Market Related
Duration: 6 – 9 Months
Location:Pretoria
Reference Number-Process Engineer: Ref#236/237
REQUIREMENTS-Process Engineer
• Bachelor’s Degree in Industrial Engineering (BEng / BSc / BTech) – Mandatory
• Postgraduate qualification in Engineering, Information Systems, or Business (advantageous)
Experience
• 8+ years of relevant experience in:
o Process Engineering
o Continuous Improvement
o IT / Software Development environments
o Change Management
• Proven experience working within software development or IT delivery teams
• Demonstrated exposure to digital transformation or system modernisation initiatives
• Experience in regulated, large-scale, or enterprise environments (advantageous)
Technical Competencies
• Process design and optimisation
• Software Development Lifecycle (SDLC) knowledge
• Digital transformation principles
• Systems thinking: Seeing the big picture and how parts of an organisation interconnect.
• Process modelling and documentation
• Lean / Six Sigma methodologies
• Automation and workflow optimisation
• DevOps / Agile ways of working (process perspective)
• Risk, quality, and governance frameworks
• Data analysis and performance measurement
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DUTIES-Process Engineer
Process Engineering & Optimisation
• Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks.
• Design and implement future-state processes aligned to modern digital and software engineering practices.
• Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency.
• Develop and maintain process models, process maps, value stream maps, and standard operating procedures.
• Working at the intersection of business analysis, systems thinking, and technology implementation.
2. Digital Transformation & Modernisation change agent
• Support modernisation of legacy IT systems by defining improved delivery and operational processes.
• Review processes and identifying opportunities of disintermediation to unlock great value and efficiency in the solutions implemented.
• Enable design thinking and approaches that facilitate transition to modern architectures, including cloud-based, API-driven, and microservices-oriented environments.
• Support the adoption of automation, CI/CD pipelines, and DevOps-aligned process improvements.
• Identifying metrics that support data-driven decision-making through process measurement.
3. Software Development Lifecycle (SDLC) participation
• Work closely with architects, developers, testers, and business analysts to impact SDLC effectiveness.
• Align and support processes for:
o Requirements management
o Development and configuration
o Testing and quality assurance
o Release and deployment management
o Application support and continuous improvement
o Ensure process consistency across multiple teams and initiatives.
4. Governance, Risk & Compliance
• Ensure all processes align with organisational governance, compliance, and audit standards.
• Maintain audit-ready documentation for process changes and digital initiatives.
• Support internal and external audits by providing process evidence, metrics, and controls.
• Embed quality, risk management, and controls into process design.
5. Stakeholder & Change Enablement
• Work with stakeholders to identify their business objectives and design and implement digital solutions to achieve those goals.
• Collaborate with business and IT stakeholders to ensure process changes are practical and adopted.
• Support change management and training initiatives related to process and system changes.
• Act as a bridge between engineering, technology, and business teams.
• Promote a culture of continuous improvement and innovation.
How to Apply for Process Engineer
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